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Just days after two teenagers were shot and killed by a fellow student in a rural Kentucky high school, Principal Patricia Greer got a call from one of the few people who could understand exactly what she was experiencing.

It was Frank DeAngelis, the former principal of Columbine High School.

With Greer鈥檚 phone constantly ringing and dozens of decisions to be made, DeAngelis鈥� call helped clear the fog and reassured her there were other educators who understood what she was facing.

鈥淚 can鈥檛 recall the words in that conversation, to be quite honest,鈥� Greer said of DeAngelis, who was principal at Columbine on April 20, 1999, when two students shot and killed 13 people.

鈥淏ut I think there was a sense of, 鈥業 am going to be there to help you, other people have done this, you鈥檙e going to be able to do this.鈥� 鈥�

Few principals have walked in DeAngelis鈥� and Greer鈥檚 shoes as leaders of schools that have been devastated by on-campus gun violence. Those who do often find themselves with questions and worries about how to manage a recovery process, but few people to turn to who can answer from lived experiences.

鈥淵ou truly do feel isolated from the outside world when it comes to the next steps,鈥� said Andy McGill, the K-12 assistant principal in the rural West Liberty-Salem school district in West Liberty, Ohio, where a student shot and injured two others, one seriously, in January 2017.

McGill persuaded the student to put down his gun and, with Principal Greg Johnson, kept the shooter in a bathroom until police arrived.

In the immediate aftermath, 鈥淚 did not feel isolated from my building, from my community, even surrounding schools鈥攜ou don鈥檛 feel isolated in that way because there is such an outpouring and outreach,鈥� McGill continued. 鈥淏ut when the dust settles, and you are looking at what do we do next, what should we do next, those answers aren鈥檛 readily available.鈥�

Specter of Violence

While shootings in schools that lead to injuries or deaths remain statistically rare, the specter of such violence has had a firm grip on Americans鈥� collective psyche since the Columbine High School massacre 20 years ago.

School leaders who have experienced the terror, the grief, and the difficult path to recovery say a new move to formalize a loose network of support will be an invaluable source of emotional and logistical support. DeAngelis, Greer, McGill, and Johnson are now part of the newly launched Principals Recovery Network, which is made up of current and former principals who鈥檝e led schools during and in the aftermath of a shooting.

The group was convened by the National Association of Secondary Schools Principals just before this week鈥檚 20th anniversary of the Columbine shooting.

The principals hope to serve as a kind of rapid-response team to offer guidance and support to their colleagues and prepare them for a 鈥渘ew normal鈥� they will encounter. They want to offer a sympathetic and knowledgeable ear at a time when principals are bombarded from all sides with well-meaning support and advice.

The members also hope to apply pressure to decisionmakers about the need for more mental health care in schools for both students and staff and to advocate for additional resources to address that growing need.

The NASSP said the network will be part support organization for principals and part advocacy group that will champion policies to make schools safer.

In some ways, the Principals Recovery Network formalizes what principals who are connected through shared tragedies have been doing informally for years鈥攔eaching out to the latest members to become part of an unfortunate kinship.

Advocating for Mental Health

When a news alert of a shooting flashes on their phones, they send emails and texts to the school leader offering guidance and letting them know that they can reach out whenever they need to talk.

DeAngelis has made several of those calls since Columbine, including to many of the members of the Principals Recovery Network. So have Johnson and McGill, who were the beneficiaries of similar calls.

Michael Bennett, an assistant superintendent in the Schodack Central school district near Albany, N.Y., said one reason he is joining the group is to stress the importance of mental health services for educators and students. He also wants to prepare principals for a recovery process that has no timeline or end date.

Bennett, who was a teacher at Columbia High School in East Greenbush, N.Y., in 2004 when he was shot in the leg by a student, did not talk about the incident publicly for 14 years, until last year鈥檚 mass shooting in Parkland, Fla.

Bennett said he would have benefited from tapping a network like this after the shooting at Columbia High School, which later in his career he led as assistant principal. He didn鈥檛 seek help for weeks after the incident, and he only did so after his anxiety levels had built up and his superintendent recommended counseling, he said.

More than a decade after the incident, Bennett said he is still uncomfortable in large crowds, and loud noises, news coverage of shootings, and fireworks can be triggers.

鈥淧art of this network is to look at the well-being of the principals, and [to have] good insights into what the faculty and staff are going through,鈥� he said. 鈥淲e are all pretty good at supporting the students and finding ways to support them, but when an adult says they鈥檙e OK after something like this, don鈥檛 just accept that. Keep an eye out for red flags, watch for whatever changes you may see, because it is something that will be ongoing and life-changing.鈥�

The aftereffects of any school shooting鈥攊ncluding those where no one was killed鈥攃an be traumatizing, said Johnson, the Salem, Ohio, principal. Although one student was seriously injured in the West Liberty-Salem shooting, the school initially celebrated that there had been no fatalities and that the injured student was able to return to school just weeks later.

But Johnson and his staff soon found out that for the students who had fled the campus during the incident thinking that someone had died, the resulting trauma was just the same as if there had been a casualty, he said.

Small Steps to Recovery

Denise Fredericks, the principal of Townville Elementary School in Townville, S.C., said some small moves helped her school begin its healing process after a 6-year-old died in a shooting on the school鈥檚 playground in September 2016.

The school added 鈥渇loating subs鈥� to alleviate some of the stress on teachers. School leaders began announcing when fire drills would start, and would only pull the alarm when students were leaving the building. Volunteers from a local church served as 鈥渉uggers鈥� to high-five students on their way back into the building after the drills, she said.

Those at the school learned not to use balloons for celebrations because the sounds of balloons popping were a frightening reminder of the shooting to some children.

鈥淚 wished someone had told me that,鈥� Fredericks said. 鈥淲e learned it. I know it鈥檚 a little thing, but it鈥檚 a little thing that鈥檚 a big thing.鈥�

One of the most important things principals must do, Fredericks said, is to pay close attention to the individuals in the building.

鈥淭here is no weakness in allowing someone to break if they need it,鈥� she said. 鈥淵ou may have a setback now and again; that鈥檚 OK, just get back up and keep going.鈥�

There is no blueprint for recovery, said Greer, the principal from Benton, Ky. Some of it just comes from listening to your staff and students about what would make them feel safe. Students said bag searches and wand metal detectors would make them feel safer. The school now has a metal detector, and bags are searched, Greer said.

鈥淚 would advise a principal to talk to their faculty and staff and listen to those voices鈥攍isten to what they are saying,鈥� she said.