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Professional Development

Business Book Gains K-12 Following

By Jeff Archer 鈥 August 06, 2003 8 min read
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What鈥檚 your hedgehog concept? Are you a level-five leader? Have you embraced the Stockdale paradox? Strange as these terms may sound, they鈥檙e being used by an ever-widening circle of education leaders. Stranger still, they come from a book about businesses, not schools.

Two years after it hit the stores, Jim Collins鈥 Good to Great continues to gain traction in the K-12 sector. The study of companies that achieved enduring success has been required reading in some districts and education groups. Mr. Collins increasingly finds himself the star attraction at education events. And some policy experts want to replicate his work in a study of schools.

鈥淭he title itself is what we as school systems are trying to struggle with,鈥 said Wendy Robinson, the superintendent of the 32,000- student Fort Wayne, Ind., schools, who bought copies of the book for some 200 of her administrators. 鈥淲e don鈥檛 have the luxury, with No Child Left Behind and the new accountability requirements, just to be good.鈥

Mr. Collins, who spoke at two national education meetings last month, says he鈥檚 鈥渋ntrigued and puzzled鈥 by the reception. Although he sees his work as relevant to any kind of organization, he never expected so many e-mails, phone calls, and invitations from educators.

A Good to Great Phrase Book

In his book, Jim Collins identifies characteristics he says are common among companies that achieve long-term success. They include:

Hedgehog Concept: Hedgehogs prevail by doing one thing well: rolling up into ball of sharp spines. Likewise, great companies have simple organizing ideas that determine how they think and act.

Level-Five Leader: A key trait of such leaders is that they鈥檙e ambitious for their organizations, not for themselves.

Stockdale Paradox: Based on the life of Adm. James Stockdale, who was one of the highest-ranking U.S. prisoners of war in Vietnam. During eight years of imprisonment and torture, he never doubted his eventual freedom, but he knew it would take a long time. A similar resolve drives great companies.

First Who, Then What: Achieving greatness begins with the right team of people; adopting programs and business strategies comes later.

Confronting the Brutal Facts: Good companies never become great by sugarcoating the difficulties they face. Rather, they confront them head-on.

SOURCE: Good to Great: Why Some Companies Make the Leap ... and Others Don鈥檛, by Jim Collins. HarperCollins, 2001.

鈥淚 don鈥檛 see myself as an expert in education,鈥 Mr. Collins said in a recent interview. 鈥淣or do I feel I have the answers for education.鈥

And yet, many educators say his findings ring true, especially as expectations for public schools increase because of such measures as the federal 鈥淣o Child Left Behind鈥 Act of 2001. Among the book鈥檚 points: the importance of staying the course, the need to get the right people in the right positions, and the idea that charisma is more of a liability than an asset for leaders of organizations.

鈥淚t just made so much sense in terms of what we were trying to do,鈥 said Jim Sweeney, who used the book to organize training for principals as the superintendent of the 52,000-student Sacramento, Calif., public schools.

Catchy Concepts

The book鈥檚 full title is Good to Great:Why Some Companies Make the Leap ... and Others Don鈥檛. In a nutshell, it contrasts pairs of companies that resemble each other in all but one respect: One rose from mediocrity, the other didn鈥檛. They include two drug manufacturers, two bank chains, and two steel companies. Over 15 years, the total value of shares in the 鈥済reat鈥 companies outpaced the overall gains of the stock market, on average, by nearly seven times.

What Mr. Collins and his researchers found was that the more-successful companies thought and acted in similar ways as they went from good to great. The book distills those habits into a handful of concepts with catchy names, like the 鈥渇lywheel鈥 and the 鈥渄oom loop.鈥

The flywheel is Mr. Collins鈥 metaphor for the way rising businesses build momentum. Pushing the wheel one turn requires huge effort, but each successive turn goes faster. Others doom themselves by changing direction when they don鈥檛 see big results after the first turn.

鈥淭he thing that really appeals to me, and to a lot of my colleagues, is that greatness comes from an extensive, accumulative process,鈥 said Donald Saul, the superintendent of the 23,500- student Lake Washington district in Washington state. 鈥淭here isn鈥檛 a silver bullet or a magic program.鈥

It was the chance to hear Mr. Collins that drew Mr. Saul last month to a meeting of suburban superintendents hosted by the American Association of School Administrators in Colorado. Mr. Collins also recently addressed a meeting of the 91制片厂视频 Commission of the States, a Denver-based policy group, and he鈥檚 on the agenda for the AASA鈥檚 national conference next March.

Mr. Sweeney, who stepped down in June as Sacramento鈥檚 superintendent, was intrigued enough when he read Good to Great two years ago that he called the author on the phone.

Mr. Collins, who once taught at Stanford University鈥檚 business school, now runs a management laboratory from an old brick schoolhouse in Boulder, Colo. After the call from California, a colleague of the author traveled to Mr. Sweeney鈥檚 district, which held a daylong workshop on the book for school leaders.

One result, says the former schools chief, is that the district was more willing to leave principalships vacant until it found the right candidates. That tactic reflected the book鈥檚 view that greatness requires having 鈥渢he right people on the bus.鈥

Said Mr. Sweeney: 鈥淚f you were in my district, you鈥檇 hear people talking all the time about getting the right people on the bus, and the wrong people off.鈥

The book also has left its imprint on national groups. Paul D. Houston, the AASA鈥檚 executive director, said the bus analogy shaped his Arlington Va.-based organization鈥檚 strategy as it sought to weather the economic downturn that has hurt many membership-based groups.

鈥淚t helped in guiding our discussions as we looked at downsizing,鈥 Mr. Houston said recently. 鈥淲e thought: What seats do we need to have, what skills do we need, and do we have the right people to carry things out?鈥

Raymond 鈥淏uzz鈥 Bartlett, the president of the Council for Basic 91制片厂视频, said the book prompted some soul-searching at his group, as well. Its notion of a 鈥渉edgehog concept"鈥攊n essence, a single organizing idea鈥攈elped lead the council to discover that its greatest strength had shifted from advocacy for higher academic standards to showing how educators can meet high standards by focusing on the liberal arts.

鈥淭he most difficult, and the most important thing to do, is to figure out what you鈥檙e doing that is unique,鈥 said Mr. Bartlett, who had staff members read Good to Great when he arrived at the Washington-based council early in 2002, after serving as corporate affairs director at Lockheed Martin.

Despite its growing fan club in education, the book also leaves some school officials scratching their heads.

Whenever he speaks before educators, Mr. Collins invariably gets challenged by some who argue his lessons just won鈥檛 work in the field. Hiring and firing, they say, is easier in corporate America, and company heads don鈥檛 answer to the whims of school boards.

Matched Pairs

鈥淭he public sector is much more political,鈥 said Michael D. Usdan, a senior fellow at the Washington-based Institute for 91制片厂视频al 91制片厂视频.

True, says Mr. Collins. But his exchanges with education leaders still leave him optimistic. At the suburban superintendents鈥 meeting held by the AASA, he challenged attendees to think of real examples of schools or districts that had succeeded where others had not.

What heartened him, he said, was that half the examples were in what the superintendents considered to be distressed communities. 鈥淎nd if some people have done it, a lot more people can do it,鈥 the author said.

The key, he argues, is learning from what works. Mr. Collins often pitches the idea of doing a Good to Great study of public education. He himself plans to include a matched pair of school districts in his next ambitious project, which will examine greatness in major elements of society, including comparisons of two countries, two police departments, and two orchestras.

But, he says, someone should do a similar analysis on multiple pairs of schools and districts.

That might happen. Ted Sanders, the president of the 91制片厂视频 Commission of the States, says he鈥檚 been talking with other education groups about the possibility of doing a major study of school systems using Mr. Collins鈥 matched-pair method.

鈥淣o Child Left Behind has ratcheted up our sense of importance about good research,鈥 he said. 鈥淲e鈥檙e either going to melt down, or we鈥檙e going to increase our resolve to find answers.鈥

Meanwhile, a group called the Center for the Future of Arizona recently picked the author鈥檚 brain to plan a project examining schools in the state where Latino students perform particularly well. The Morrison Institute for Public Policy, a think tank at Arizona State University, is a partner in the effort, and has already begun to identify a list of such schools.

Mary Jo Waits, an official with the institute, notes that Mr. Collins鈥 methods differ from typical education research. Rather than gauge the effects of a specific approach, it looks for similar traits among successful organizations.

Ms. Waits recalled her conversation with Mr. Collins: 鈥淗e said, 鈥楽tart with a clean slate. Don鈥檛 start with any assumptions.鈥欌

Coverage of leadership issues in education鈥攊ncluding governance, management, and labor relations鈥攊s supported by the Broad Foundation.

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