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School & District Management

Memphis District Reels From Operations Woes

By Catherine Gewertz 鈥 January 08, 2008 7 min read
An audit of the district鈥檚 nutrition center revealed that too much food had been ordered and stored improperly. Nearly 243 tons of spoiled food were dumped.
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The Memphis, Tenn., school district is trying to steady itself in the wake of controversies that have rocked its operations side, potentially complicating its search for a new superintendent and renewing talk about putting the city鈥檚 mayor in charge of the system.

In the past few months, the district has been contending with official probes of how school construction contracts were won and how the food-services division was managed, and with mounting questions about lucrative, no-bid contracts awarded to busing companies.

The questions appear to have reignited intermittent conversations about whether the mayor should have expanded authority over the schools, whether school board members should be appointed instead of elected, and whether the city school system should be merged with the county鈥檚.

Memphis Mayor Willie W. Herenton, who served as the city鈥檚 superintendent for 12 years, and Shelby County Mayor A.C. Wharton said they have been talking about those possibilities more often. Mr. Herenton said he and Mr. Wharton hoped to meet with Tennessee Gov. Phil Bredesen on the issue. Bob Corney, a spokesman for Mr. Bredesen, said the governor has spoken with both mayors about the issues, and is open to meeting jointly with them.

鈥淚ncreasingly in the city of Memphis, high-level government officials 鈥 have become so disturbed with the deficiencies in the operations of the Memphis public schools that now the climate will produce some debate about changing the governance structure,鈥 Mr. Herenton said in a recent interview.

For his part, Mr. Wharton said he believes that allowing the city鈥檚 mayor greater authority over the schools would benefit the system, especially in attracting a superintendent to replace Carol R. Johnson, who left in August to become the schools chief in Boston.

鈥淲e鈥檝e got to be able to say, 鈥榊ou are going to have the support you need, the resources you need, carte blanche when it comes to designing the plays, and, by George, we鈥檝e got your back,鈥 鈥 he said. 鈥淲e haven鈥檛 done that here. The best way to do that is to break completely out of the mold and have someone such as the city mayor in charge.鈥

Grand Jury

A federal grand jury is investigating contracts issued between 2000 and 2004 for more than a dozen construction projects.

In October, the panel heard testimony from several current or former school board members, and subpoenaed stacks of district documents, including e-mails, requests for proposals, bidders鈥 responses, and minutes of meetings.

In November, the grand jury indicted a former Shelby County commissioner who allegedly claimed to control votes on the city school board and allegedly accepted $263,000 to help a construction company win a $46.7 million contract to build three schools. He has pleaded not guilty to charges of extortion and fraud.

Shelby County, where the city of Memphis is situated, runs its own school system and helps fund Memphis schools. But its commissioners do not have authority over the Memphis school board.

As questions swirled about Memphis school construction projects, an internal audit found that the director of the district鈥檚 Central Nutrition Center had wasted $3.6 million in 15 months by over-ordering and then dumping 243 tons of spoiled beef patties, chicken nuggets, and other food, and buying expensive furniture and satellite television for the department鈥檚 offices.

The director, James Jordan, resigned in October, but the Tennessee state comptroller鈥檚 office, at the request of the Shelby County district attorney鈥檚 office, is investigating possible criminal violations at the nutrition center.

Mr. Jordan, who is white, has filed a complaint with the U.S. Equal Employment Opportunity Commission, alleging the department鈥檚 black employees sabotaged him.

And, after a study showed that Memphis was paying two to three times as much for bus transportation as several other large districts in Tennessee, district leaders are examining how contracts get awarded or extended.

Among the questions are how one local company got a multimillion-dollar contract extension in 2002 without school board approval, and why it was suddenly dropped from most of its routes three days before this school year began.

Thomas E. Glass, a professor of educational leadership at the University of Memphis, said the questions about district operations could prove daunting to superintendent candidates.

鈥淭he board is well aware they have to clean up the management mess,鈥 he said. 鈥淭o bring in a new superintendent and expect that person to clean it up and also improve test scores is not reasonable.鈥

Michael D. Casserly, the executive director of the Washington-based Council of the Great City Schools, which represents 66 of the country鈥檚 large urban school districts, disagreed.

The district is 鈥渙bviously in transition鈥 after the departure of Ms. Johnson, he said, but it saw significant academic and fiscal improvements during her four-year tenure, and claims a prominent place on the national education scene.

鈥淢emphis will be an attractive option for lots of good candidates,鈥 Mr. Casserly said. 鈥淣obody comes into these jobs thinking that everything is fixed before they get there.鈥

Improved Oversight

Dan Ward, who became the 115,000-student district鈥檚 interim superintendent in August, said he had hoped to serve in that role only until February, but is willing to stay longer to facilitate the search for his replacement. He was a teacher and administrator in the district for 34 years, and later served as deputy superintendent to Ms. Johnson during her first year. Lapses in district operations, such as those in food services, happened because 鈥渋t was obvious the oversight wasn鈥檛 what it needed to be,鈥 but building better controls into the system should set things right again, he said.

Late in November, Mr. Ward revamped the administrative structure, making more department heads鈥攊ncluding the chief financial officer鈥攔eport directly to him, and creating a new position that will oversee all district contracts.

School board President Patrice J. Robinson said the nine-member panel hopes to have a permanent superintendent in place in time for the 2008-09 school year. She hopes the board will put a top priority on hiring a candidate with strong management skills.

鈥淢any times, leaders come from the classroom,鈥 Ms. Robinson said. 鈥淵ou do need a little business training. These are major corporate accounts we鈥檙e trying to manage.鈥

Kenneth T. Whalum Jr., who joined the school board one year ago, said that under Ms. Johnson, 鈥渁dministrative operations were allowed to flounder, at best.鈥

鈥淥ur system is in a state of crisis,鈥 he said. 鈥淲e are going to have to go through a drastic overhaul of education in Memphis.鈥

Stephanie W. Gatewood, a board member for four years, does not think the district is in such dire straits.

She said it is in good academic standing under its state accountability system, and its fiscal operations are on a stronger footing. But she said the district must do a better job of ensuring that employees know district policy, and that proper safeguards are in place to catch violations more quickly.

Ms. Johnson, now the superintendent of the 57,000-student Boston schools, defended the Memphis district鈥檚 management during her tenure. She noted that more and more students were scoring at or above the proficient level on state tests even as she cut tens of millions of dollars from the budget, making the district鈥檚 fiscal operations more efficient.

鈥淭he performance of students, the investments in students and their success, is the primary thing I鈥檓 most proud of,鈥 she said in a recent interview. 鈥淚 acknowledge that when you鈥檙e hiring 16,500 people, you can make a hiring mistake that results in some unfortunate thing happening. [But] I鈥檓 proud of my record, of my fiscal management.鈥

Ethele S. Hilliard, the president of Partners in Public 91制片厂视频, a local fund built by corporate and philanthropic groups, said the controversies about district operations, which have peppered the headlines of the Memphis Commercial Appeal newspaper for months, 鈥渃learly are a distraction鈥 from its focus on good schooling.

鈥淚t makes it a challenge to bring in private-sector dollars and innovation and reform initiatives,鈥 she said. 鈥淚t鈥檚 cause for pause. We have had some reluctance.鈥

She credits Mr. Ward for taking steps to rebuild confidence in the system by reorganizing its lines of authority.

As trying as Memphis鈥 situation might be, it can also serve as a valuable catalyst for rethinking improved operations and strategies, said Vivian G. Morris, the assistant dean for faculty and staff development at the University of Memphis鈥 college of education.

鈥淚t creates a crisis, but it also creates opportunity,鈥 she said, 鈥渋n that it compels the community and the people who work for the district and for our state to take a long look at what our practices and expectations are, and say, 鈥楲ets do a better job of monitoring it and staying on course.鈥 鈥

A version of this article appeared in the January 09, 2008 edition of 91制片厂视频 Week as Memphis District Reels From Operations Woes

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