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Recruitment & Retention From Our Research Center

Principals and Teachers Don鈥檛 Always See Eye to Eye. Can Getting In Sync Reduce Turnover?

By Denisa R. Superville 鈥 May 04, 2021 10 min read
Teacher and coach Howard Hill at the King William High School athletic track in King William, Va. on April 23, 2021.
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Why do teachers teach, and what can principals and superintendents do to keep them?

Ask a principal, you鈥檒l get one answer. Ask a teacher, you鈥檒l get another.

As K-12 education evolves during the COVID-19 pandemic, it鈥檚 becoming increasingly clear that teachers and principals have very different views of how teaching has changed and what it takes to keep teachers in the classrooms, according to a new survey by EdWeek Research Center.

School and district leaders say that positive school culture, love for students, and supportive administrators are among the top three factors that keep teachers in their roles.

The answers collected from teachers, however, revealed differences in how the two groups see each other. More than 40 percent of each group said love for students keeps teachers in the profession. But many teachers also pointed to retirement benefits and love for the subjects they teach as among the top three reasons they remain in the profession.

Only 11 percent of teachers cited supportive administrators as a factor in staying, compared to 35 percent of principals who said so.

When asked what actions district and school leaders can take to keep teachers from leaving, 57 percent of teachers said raise salaries; 43 percent said slash administrative burdens, like paperwork and meetings; and 31 percent said reduce class sizes.

The majority of school and district leaders similarly said increasing salaries was of the utmost importance. And 31 percent named reducing class sizes as important to retention, the same as teachers.

I鈥檝e always told people 鈥 if I did not have to deal with administration and just have my students, I would stay in teaching for a lifetime.

But in other ways their answers differed significantly. Just 27 percent of administrators said reducing administrative burdens would help keep teachers, while a much higher percentage of teachers said this. And 33 percent said they could provide more opportunities for teachers to collaborate with colleagues to improve retention, though only 13 percent of teachers said the same.

Deborah Wallace, an English and dual-credit college psychology teacher at Beebe High School in Arkansas, is not surprised that principals and teachers are not in sync.

鈥淚 teach college psychology, and one of the things I teach is self-serving bias,鈥 she said. 鈥淲e grade ourselves better than average.鈥

It鈥檚 no wonder, then, that principals have outsized confidence in the areas over which they wield the most influence.

鈥淧rincipals are in charge of the school鈥檚 climate, and, of course, they鈥檙e like, 鈥業鈥檓 doing a good job. I have a great school climate.鈥 Do teachers agree? No. They [i.e., principals] are rating themselves highly on what鈥檚 their primary responsibility. A school鈥檚 climate can be vastly different for the principal than for a teacher,鈥 Wallace said.

Though the pandemic upheaval affected both teachers and principals, school leaders are further removed than teachers from the day-to-day challenges it wrought: the daily technology hiccups, the student learning remotely who is distracted while caring for a younger sibling, or the teacher who needs more training to manage the glut of online tools.

鈥淚 think principals have lost sight over the years,鈥 said Howard Hill, an agriculture education teacher and coach at King William High School, just northeast of Richmond, Va.

Lack of understanding, support can fuel exodus

It鈥檚 important that principals get to the root of the perception gap. If they don鈥檛, teachers can feel misunderstood, unsupported, and unappreciated. And that can morph into a larger problem: resignations and early retirements.

Cynthia Harber, a physical education, health, and wellness teacher at Astoria Middle School in Oregon, was among those who considered early retirement this school year.

Two of her colleagues recently left: One resigned and another retired.

But it wasn鈥檛 stress that pushed Harber, a 30-year veteran, to consider leaving. It was feeling ignored.

When schools first shut down last spring, Harber was assigned to call parents, get groceries for families in need, and record online videos for students. As planning for fall reopening got underway, specialty teachers, like Harber, were overlooked, she said. When school started, she got a projector and laptop, and pretty much had to figure out how to teach physical education and wellness online, Harber said.

鈥淚t was like we were invisible,鈥 she said. 鈥淲e had no voice. We weren鈥檛 on any committees; we weren鈥檛 in on any planning. It was heartbreaking.鈥

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Still, Harber persisted, making weekly themed videos for students鈥攊ncluding on topics such as coordination and upper body strength鈥攁nd teaching a healthy action that they could take that week, such as eating less sugar.

鈥淭he change has been so extreme,鈥 she said. 鈥淵ou really have to have a lot of self-confidence to know what you are doing. You are going to be trying new stuff that may not work. And for people like me鈥擨鈥檝e been doing the same thing for 30 years鈥攈ere鈥檚 something new, figure it out.鈥

Harber believes administrators want to support teachers, but, more often than not, 鈥渨e get a lot of lip service,鈥 rather than actions.

Case in point, she said: the lack of substantial training for teachers as the district moved to remote learning.

鈥淲e get a lot of encouragement, a lot of pep talks,鈥 she said, but not a lot of meaningful support on how to adapt to the changes and new responsibilities.

鈥淚 love my district. I work really well with the administrator,鈥 she said. 鈥淢aybe it wasn鈥檛 anything they could鈥檝e helped because they haven鈥檛 been in this situation before.鈥

For Wallace and others, the job has changed in the last year as they toggled between in-person and virtual instruction鈥攁nd sometimes doing both鈥攂ased on the local coronavirus infection rates.

While the curriculum has stayed the same, the workload has increased, Wallace said.

Although Wallace鈥檚 district has been holding in-person classes since the start of the 2020-21 school year, teachers are required to record and post lessons online for each class, in part because a large number of students have had to miss school to quarantine.

As a veteran teacher, with more than three decades on the job, Wallace worries about her younger colleagues.

鈥淚 don鈥檛 know how they are coping,鈥 she said. 鈥淚 just think if I were in the beginning of my career and not the end, I would be looking for an exit ramp.鈥

Despite the challenges this year, Wallace plans to stick to her plan and retire in three years.

Howard Hill teaches agriculture, which in icludes welding, woodworking, plant science, animal science, and forestry, at King William High School in King William, Va., April 23, 2021.

At the 90-student St. Patrick鈥檚 Academy, a Catholic school in Providence, R.I., Principal Bruce Daigle has worked to ensure that he is responding to teachers鈥 needs, providing training, and showing appreciation in small, meaningful ways.

Daigle still makes time to walk the halls of the 9th to 12th grade school, where 94 percent of the students are Hispanic or Black and 20 percent are first-generation Americans. The small staff makes it easy for him to respond to concerns as they pop up, said Ashley Proulx, who took on additional responsibilities to become the school鈥檚 director of admissions during the pandemic, in addition to her job as the lead social studies teacher.

鈥淚 think the principal has done a great job trying to understand, and putting himself in the shoes of teachers, what they are dealing with, the stress level, and the new way of teaching,鈥 Proulx said.

Teachers and staff were on the school鈥檚 reopening committee鈥攇iving them a consequential role in reopening decisions鈥攁nd they got training in the new tech tools they鈥檇 be using during the year. While there were 鈥済litches and bumps along the way,鈥 Daigle鈥檚 approach of being 鈥渧ery responsive and open to constructive criticism and change,鈥 was helpful, Proulx said

Daigle expects St. Patrick鈥檚 staff turnover, which generally hovers around 15 percent annually, to stay in the same ballpark this year.

(About 49 percent of principals in the EdWeek survey said they saw no change in requests for medical leave, retirements or resignations this year.)

鈥淭here is nobody saying, 鈥業鈥檝e had enough of this; I am all done because of this pandemic,鈥 鈥 Daigle said.

Communication, collegiality, and incentives help

Here are five ways principals can bridge the perception gap with staff:

1. Be visible: Principals have to tend to their administrative duties, but it鈥檚 also crucial that teachers and students see them.

At 鈥塖t. Patrick鈥檚 Academy, teachers often bump into Daigle, the principal, in the hallways, and he pops into Proulx鈥檚 classroom frequently. Proulx also thinks that principals should shadow a teacher at different levels鈥攅arly childhood, elementary, middle, and high school鈥攖o get a deeper understanding and appreciation of what their teachers鈥 days are like.

鈥淣one of us has ever done this鈥攖eaching face-to-face and online at the same time,鈥 Proulx said. 鈥淚t鈥檚 new to everybody.鈥

Hill, the Virginia teacher, agrees that principals and teachers lose out when school leaders stay in their offices.

鈥淵ou don鈥檛 want your teachers to think that every time you come into their room is for an evaluation,鈥 Hill said. 鈥淛ust come in, sit down, see what the kids are learning.鈥

2. Open up communication: This is a two-way street. Teachers must be honest with their principals about how they are feeling. But principals must be willing to take frank feedback and constructive criticism鈥攁nd then act on them.

Many of the frustrations teachers felt this year boiled down to the absence of clear messages and direction from their districts and principals.

鈥淚t鈥檚 got to be communication,鈥 Wallace, the Arkansas teacher, said. 鈥淚 think principals need to challenge every assumption they have with data. They need to talk to teachers; they need to survey teachers; talk in large groups; talk one on one. They need to know their teachers and they need to know their teachers鈥 burdens.鈥

3. Show teachers they鈥檙e valued: This can take many forms. Pay raises and bonuses are great. But so are catered meals, a food truck, gym passes, and efforts to bring levity to a year filled with challenges.

Wallace, the Arkansas teacher, praised her district for showing that it valued its teachers.

When Arkansas prioritized teachers on its COVID-19 vaccination schedule, the Beebe district cancelled in-person classes for a day and invited two pharmacies onto the campus to vaccinate teachers who wanted the shot.

鈥淚 felt respected and valued that our district took the time and care to make sure everyone who wanted [the COVID-19 vaccine] could get it,鈥 Wallace said.

In King and Queen County, Va., where Hill serves on the school board, the district cleared the schedule one Friday and catered a meal for teachers. It鈥檚 also hosted game shows and given out gift cards to Amazon and restaurants as prizes. And district officials write thank-you letters to teachers at regular intervals. Teachers also received a $500 check before the holiday break, and they got bonuses this year.

4. Find out what teachers are struggling with, and offer support: Nearly a year into remote teaching and hybrid learning, some teachers still struggle with technology.

Teachers like Hill and Harber said their districts did not provide enough upfront training, and that left them frustrated.

In contrast, Beebe hosted 鈥渓ots and lots鈥 of technical training to get teachers up to speed, and there鈥檚 also Tech Tuesdays, when teachers host 30- to 60-minute PD sessions on online tools they鈥檝e found useful.

At St. Patrick鈥檚 Academy, teachers were trained over the summer break. But a core team also got deeper training and was responsible for helping colleagues.

Teachers also need emotional support. Haber鈥檚 district boosted local schools鈥 budgets, with a set-aside for staff wellness. Some schools upgraded their faculty lounges, and the social-emotional learning committee on which Harber serves is also developing SEL tools and trauma training for teachers.

Before the pandemic shuttered many public facilities, teachers got discount passes to the local pool and yoga studios. Harber also helped teachers set up fitness areas in their classrooms and had one-on-one sessions with colleagues.

5. Pare down paperwork: 鈥淲hat鈥檚 necessary?鈥 That鈥檚 a question principals and district leaders need to ask to stanch burnout and keep teachers in the profession.

鈥淎dministrators need to look critically, carefully at all the expectations that are made of teachers,鈥 Wallace said. 鈥淲e need to pare it down to what鈥檚 necessary. I just don鈥檛 think you can continue to ask more and more without ever pulling some responsibilities away.鈥

Hill, the Virginia educator, said this would be a good time for leaders to get rid of needless paperwork and administrative compliance tasks that just add more to teachers鈥 plates.

鈥淚鈥檝e always told people 鈥 if I did not have to deal with administration and just have my students, I would stay in teaching for a lifetime,鈥 Hill said.

Coverage of teacher retention and recruitment is supported by a grant from Carnegie Corporation of New York, at . 91制片厂视频 Week retains sole editorial control over the content of this coverage.
A version of this article appeared in the May 05, 2021 edition of 91制片厂视频 Week as Principals and Teachers Don鈥檛 Always See Eye to Eye. Can Getting In Sync Reduce Turnover?

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